CouchbaseException: \"status\":\"SUBDOC_FAILURE\", \"subdocStatus\":\"PATH_INVALID\",

Dear Team,

one of my app team is getting below error , could you please check why it coming like that. the same dev code is woking fine on their local when they are tested. but when we moved same code to QA it is not working and sending below error.

[{“instant”:{“epochSecond”:1668601536,“nanoOfSecond”:868114000},
“thread”:“org.springframework.kafka.KafkaListenerEndpointContainer#0-0-C-1”,
“level”:“ERROR”,
“loggerName”:“com.rt.dep.common_modules.repository.MessageEventDetailsRepository”,
“message”:"*******************Exception occuredcom.couchbase.client.core.error.CouchbaseException:
Unexpected SubDocument response code {
"completed":true,
"coreId":"0x2b038d8c00000001",
"idempotent":false,
"index":0,
"lastChannelId":"2B038D8C00000001/000000008869E088",
"lastDispatchedFrom":"240b:c0e0:204:5400:b424:2:0:fb4%0:58744",
"lastDispatchedTo":"240b:c0e0:104:5450:9727:2:7:b05:11210",
"path":"requestResponseDataMap.callBack[preactivaterequest_6edffd4aed8a4dceb79d3e03d328b619_5f38d4db3bd2434295cbbd47ae9d6067].requestFormatted",
"requestId":4289,
"requestType":"SubdocMutateRequest",
"retried":0,
"service":{"bucket":"db_om",
"collection":"_default",
"documentId":"messageEventDetails_d5a3888d2a434866845be96e750fd5e5",
"opaque":"0x10dd",
"scope":"_default",
“type":"kv"},
"status":"SUBDOC_FAILURE",
"subdocStatus":"PATH_INVALID",
"timeoutMs":2500,
"timings":{"dispatchMicros":298,
"encodingMicros":301,
"totalDispatchMicros":298,
"totalServerMicros":0,
"totalMicros":1151,
"serverMicros":0}}”,
“endOfBatch”:false,
“loggerFqcn”:“org.apache.logging.slf4j.Log4jLogger”,
“contextMap”:{“requestType”:“pre-activate”},
“threadId”:61,
“threadPriority”:5,
“date”:“2022-11-16T12:25:36.868+0000”}]