Error "CouchbaseLiteException: CouchbaseLiteException (LiteCoreDomain / 20): file is not a database (or encryption key is invalid/missing)."

Hello Team,
I am facing below raygun issue on production at the time of couchbase database connection which I am not able to reproduce at my local build.

CouchbaseLiteException: CouchbaseLiteException (LiteCoreDomain / 20): file is not a database (or encryption key is invalid/missing).

Please help me to get the solution of this issue.

Thanks.

Sure. Happy to help.
Would you care to give us a few clues? Like, what product are you using? What version of the product are you using? When does this happen?

The message itself is indicating that the database is not readable. Either it is encrypted and your key is missing / wrong or the data has gotten corrupted on disk quite badly.

I am using Xamarin forms project with Couchbase.Lite.Enterprise version 2.8.6. Usually the error occurs while sign up or log in into the application at the time of creating database instance for some of the users (not for everyone).