I am using CB version 3.1.0-1776 on Windows 2012 R2 (4 node cluster).
From the “Alerts” tab of the Admin portal, if I enter the required fields (host, port, username, password, etc) and select “test mail”, the test e-mail is sent successfully.
After saving this information, it appears that the password does not get saved (“test mail” will fail unless I retype the password). Additionally, system email alerts fail to be sent. How can I get this info to save so that the email alerting works properly?
Case A - results in failure
Step 1: enter all the email settings and select “save” (dots representing the password characters disappear after selecting “save”)
Step 2: select "test mail"
Result: no email is sent the following log message is generated - “Could not send email: timeout exceeded. Make sure that your email settings are correct.”
Case B
Step 1: enter all the email settings and no NOT save
Step 2: select "test mail"
Result: test email is successfully sent
Step 3: navigate away from “Alerts” tab
Step 4: navigate back to “Alerts” tab (dots representing the password characters are no longer present)
Step 5: select "test mail"
Result: no email is sent the following log message is generated - “Could not send email: timeout exceeded. Make sure that your email settings are correct.”
Looks like the “save” functionality fails to save the password.