Failed to get initial setup data from server. Cannot continue. -> Ubuntu server 12.04


#1

Hey,

when i install couchbase server on my Ubuntu 12.04 vServer everything works fine. But when i try to start the setup on http://mydomain.com:8091 i get this error message.

“Failed to get initial setup data from server. Cannot continue. Would you like to attempt to reload the web console? This may fail if the server is not running.”

In the error log i find this…
---------------------------------------------------------------------------------------------------->>>>>>>

[error_logger:error,2014-05-20T14:21:03.149,ns_1@127.0.0.1:error_logger<0.6.0>:ale_error_logger_handler:log_msg:76]** Generic server memsup terminating
** Last message in was {‘EXIT’,<0.51.0>,{port_died,normal}}
** When Server state == [{data,[{“Timeout”,60000}]},
{items,{“Memory Usage”,
[{“Allocated”,1525833728},
{“Total”,2147483648}]}},
{items,{“Worst Memory User”,
[{“Pid”,<0.7.0>},{“Memory”,186056}]}}]
** Reason for termination ==
** {port_died,normal}

[error_logger:error,2014-05-20T14:21:03.157,ns_1@127.0.0.1:error_logger<0.6.0>:ale_error_logger_handler:log_report:72]
=========================CRASH REPORT=========================
crasher:
initial call: memsup:init/1
pid: <0.50.0>
registered_name: memsup
exception exit: {port_died,normal}
in function gen_server:terminate/6
ancestors: [os_mon_sup,<0.47.0>]
messages: []
links: [<0.48.0>]
dictionary: []
trap_exit: true
status: running
heap_size: 610
stack_size: 24
reductions: 13547
neighbours:

[error_logger:error,2014-05-20T14:21:03.159,ns_1@127.0.0.1:error_logger<0.6.0>:ale_error_logger_handler:log_report:72]
=========================SUPERVISOR REPORT=========================
Supervisor: {local,os_mon_sup}
Context: child_terminated
Reason: {port_died,normal}
Offender: [{pid,<0.50.0>},
{name,memsup},
{mfargs,{memsup,start_link,[]}},
{restart_type,permanent},
{shutdown,2000},
{child_type,worker}]

=========================CRASH REPORT=========================
crasher:
initial call: erlang:apply/2
pid: <0.331.0>
registered_name: ns_heart_slow_status_updater
exception exit: {{port_died,normal},
{gen_server,call,
[memsup,get_system_memory_data,infinity]}}
in function gen_server:call/3
in call from os_mon:call/3
in call from ns_heart:current_status_slow/0
in call from ns_heart:slow_updater_loop/1
ancestors: [ns_heart,ns_server_sup,ns_server_cluster_sup,<0.57.0>]
messages: []
links: [<0.329.0>]
dictionary: []
trap_exit: false
status: running
heap_size: 1597
stack_size: 24
reductions: 5271
neighbours:

[error_logger:error,2014-05-20T14:21:13.129,ns_1@127.0.0.1:error_logger<0.6.0>:ale_error_logger_handler:log_msg:76]** Generic server ns_heart terminati$
** Last message in was {‘EXIT’,<0.331.0>,
{{port_died,normal},
{gen_server,call,
[memsup,get_system_memory_data,infinity]}}}
** When Server state == {state,undefined,<0.330.0>,[],{0,0,0},<0.331.0>}
** Reason for termination ==
** {child_died,{‘EXIT’,<0.331.0>,
{{port_died,normal},
{gen_server,call,
[memsup,get_system_memory_data,
infinity]}}}}

[error_logger:error,2014-05-20T14:21:13.130,ns_1@127.0.0.1:error_logger<0.6.0>:ale_error_logger_handler:log_report:72]
=========================CRASH REPORT=========================
crasher:
initial call: ns_heart:init/1
pid: <0.329.0>
registered_name: ns_heart

<<<<<<<<<<<<<<<<<<----------------------------------------------------------------------------------------

… and much more… :frowning:

What can i do ?


#2

In the initial server setup page how far do you get? (link below)
http://docs.couchbase.com/couchbase-manual-2.5/cb-install/#initial-server-setup

do you see any html if you #curl http://YOUR_DOMAIN:8091 from the machine CLI?