Unable to start couchbase service due to erl.exe crashing

Hi,

I have installed couchbase ent 5.0.1 amd64 in windows server 2012 R2 datacenter without any issue as below pre-requisite

VM OS : NEW VM

https://developer.couchbase.com/documentation/server/current/install/install-package-windows.html
Issue:
Unable to start couch base service or console due to below error in event viewer
Faulting application name: erl.exe, version: 0.0.0.0, time stamp: 0x58ed2300
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff
Exception code: 0xc0000005
Fault offset: 0x000000000003c865
Faulting process id: 0x960
Faulting application start time: 0x01d38b897e29a788
Faulting application path: F:\Program Files\Couchbase\Server\erts-5.10.4.0.0.1\bin\erl.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCR120.dll
Report Id: bc2bf18b-f77c-11e7-8140-0050569a60ee
Faulting package full name:
Faulting package-relative application ID: